Home Privacy Policy

Privacy Policy

Last updated: 4/11/2025

How We Use and Protect Your Information

We collect and use personal information to provide and improve our services, communicate with users, analyze usage data, and fulfill contractual obligations. This includes responding to inquiries, managing appointments, and maintaining the security of our services.

We may make limited disclosures of your personal information strictly for service-related purposes, such as processing bookings, providing customer support, and technical infrastructure services.

Information Disclosure

We do not sell, lease, or rent your personal information to any third parties for marketing or promotional purposes.

No mobile information will be disclosed to third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be disclosed to any external parties, excluding aggregators and providers of the Text Message services.

Specific Disclosures

We only disclose personal data under the following circumstances and only when necessary:

With service providers performing essential services on our behalf, such as appointment scheduling, payment processing, or customer service. These providers are contractually bound to maintain the confidentiality and security of your information.
In connection with legal obligations or the protection of our legal rights, when required to do so by law, regulation, or legal process.
During a reorganization or acquisition, where user data may be transferred as part of the business assets, subject to the same confidentiality obligations.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be disclosed to any third parties, excluding aggregators and providers of the Text Message services.

User Consent

Your data will only be processed or disclosed with your consent or when it is necessary for service performance, compliance with legal obligations, or legitimate interests that do not override your rights.

We seek explicit consent before collecting personal data where required, including for communications such as newsletters or text messaging services.

Mobile Information Protection

We comply with regulations surrounding SMS/Text message communications. Please note:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Rights

You have the right to:

Access your personal data
Request corrections or deletions
Object to or restrict processing
Withdraw consent at any time
File a complaint with a data protection authority

To exercise your rights, contact us at: frontdesk@drheidio.com

Policy Updates

We may update this Privacy Policy occasionally to reflect changes in legal or operational requirements. Users will be notified of any material changes via website notification or email.